{"id":299,"date":"2026-07-10T18:40:23","date_gmt":"2026-07-10T23:40:23","guid":{"rendered":"https:\/\/cwa6210.org\/news\/?p=299"},"modified":"2026-07-21T18:40:53","modified_gmt":"2026-07-21T23:40:53","slug":"directv-customer-service-workers-ratify-new-contract","status":"publish","type":"post","link":"https:\/\/cwa6210.org\/news\/directv-customer-service-workers-ratify-new-contract\/","title":{"rendered":"DirecTV Customer Service Workers Ratify New Contract"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Last week, approximately 300 CWA members at call centers in West Virginia, Kentucky, Ohio, Minnesota, and Colorado voted to ratify a new contract with DirecTV. The members are located in CWA Districts 2-13, 4, and 7.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The proposed four-year contract includes a 13.4% compounded wage increase throughout the life of the contract; an increase in the time interval between calls, doubling the current duration; and quality, affordable healthcare, preserving prescription drug co-pays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In April 2026, members voted to authorize a strike if negotiations between CWA and DirecTV failed to reach a fair agreement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cDirecTV customer service workers held the line for a strong contract that includes lower healthcare costs, fair wages, and more than a ten-second break between calls,\u201d said CWA Local 2009 Area Vice President Eli Martin. \u201cTheir fight is reflected in this agreement and should send a message to the company that the workers who make the company millions are united for a strong contract that benefits both the workers and the customers we serve.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last week, approximately 300 CWA members at call centers in West Virginia, Kentucky, Ohio, Minnesota, and Colorado voted to ratify a new contract with DirecTV. The members are located in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":36,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"external_permalink":""},"categories":[3],"tags":[],"class_list":["post-299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cwa"],"external_url":"","_links":{"self":[{"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/posts\/299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/comments?post=299"}],"version-history":[{"count":1,"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/posts\/299\/revisions"}],"predecessor-version":[{"id":300,"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/posts\/299\/revisions\/300"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/media\/36"}],"wp:attachment":[{"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/media?parent=299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/categories?post=299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cwa6210.org\/news\/wp-json\/wp\/v2\/tags?post=299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}