After nearly three years of negotiations with the company, Piedmont passenger services workers represented by CWA have won a historic settlement totaling nearly $2 million in wages owed to workers. Chief of Staff Sylvia J. Ramos, who led the negotiations of this settlement reached on January 19, stated she was informed that this is the largest award to CWA Passenger Services members in the union’s history.

During negotiations for a new contract in late 2024, the bargaining team noticed errors with the flex-and-freeze and flex-and-progress adjustments made by the company. To resolve these errors, Chief of Staff Ramos placed immense pressure on the company to submit full and complete audits of all employees—which the company dragged its feet on for months. Ultimately, the audits revealed hundreds of workers had been placed on the wrong step or were earning the wrong wage rates.

CWA President Claude Cummings Jr. stated that he believes this settlement is the result of members’ mobilization efforts and resilience in the face of a lengthy bargaining process. Congratulations to all involved in this historic settlement!

Continue to show your support for a fair and just contract with Piedmont Airlines by sending a letter to CEO Eric Morgan to tell him you stand with CWA members.

When We Fight, We Win!